Platform admin
Global SMTP

Global SMTP

The global SMTP is the default email server for the whole system (invitations, notifications, system emails). Organizations use it unless they configure their own (Organization SMTP).

Where to find it

Admin sidebar โ†’ Templates โ†’ Global SMTP (/admin/smtp). Page title Global SMTP Configuration.

Steps

  1. Fill in the form.
  2. Use the test option: enter a recipient address and send a test email. You see Test email sent successfully! or the error. The password must be entered to test.
  3. Save. A message confirms SMTP configuration saved successfully.
FieldNotes
SMTP HostFor example your provider's server name.
PortCommonly 587 (STARTTLS) or 465 (SSL).
Secure Connection (SSL/TLS)Switch on for SSL/TLS connections.
UsernameSMTP account.
PasswordSMTP password. Re-enter it when testing.
From NameSender name recipients see.
From EmailSender address. Must be allowed by your provider.

Tips

  • Always send a test email after changing anything.
  • If invitations or notifications never arrive, check this page first, then the organization's own SMTP.
  • Only super admins can open this page.