The Items sidebar group manages the products and services you quote and sell.
| Sidebar item | What it is | Page |
|---|---|---|
| Item | Product and service catalogue | Items and reference data |
| Lost To | Reasons or competitors for lost deals | Items and reference data |
| Item References | Group, Type, Unit, Vat, Remarks, License | Items and reference data |
Flow
- Fill the Item References lists.
- Create Items.
- Use items on Quotations and orders.
- Record a Lost To value when closing a lost CRM record.