Items
Items & reference data

Create an item

  1. Open sidebar Items > Item and click the add button (/items/new).
  2. Enter Code, Name, English Name and Description.
  3. Choose Item Group, Type, Unit and VAT %.
  4. Enter prices (Retail, Wholesale) and keep Is Active on.
  5. Save. Click a row to open the detail page. The grid also shows Stock and Available.

Reference lists (Item References)

ListUsed for
Item GroupGrouping items
TypeKind of item
UnitUnit of measure
VatVAT rates
RemarksStandard remark texts
LicenseLicense definitions

Fill them before creating items so the dropdowns have values.

Lost To

Lost To lists the reasons or competitors for a lost deal. Add one with the add button (name, Type, Comments, Is Active). When a CRM record is marked lost you can select a Lost To value, and Statistics reports on it.

Tips

  • Deactivate items you no longer sell instead of deleting them.
  • Code your items consistently; the grid filters on Code and Name.