Platform admin
Create a user

Create a user

Super admins can create user accounts directly, with a password, and manage them afterwards.

Where to find it

Admin sidebar โ†’ User โ†’ User (/admin/users, page title Manage Users) โ†’ New User.

Steps

  1. Click New User. The dialog Create New User opens.
  2. Fill in the fields below and click Create User.
  3. A message confirms User created successfully! The user appears in the table.
  4. Put the user in an organization: either choose them as owner when you create the organization, or add them from the organization's Members tab (Add and invite members).
FieldNotes
Full NameDisplay name.
EmailUsed to sign in.
PasswordInitial password. Share it securely.
RoleUser (default), Admin, Dealer or Support (platform-level role).

Platform role is not the organization role

The Role here is the account's platform role. Admin means platform super admin who can see this whole Admin area, so give it sparingly. Whether someone is owner, admin or member inside one organization is a separate setting, see Permissions and groups.

Managing existing users

The row actions menu offers rename, change role, set a new password, send a password reset email, resend the verification email (only for unverified users), ban or unban, and remove. Open a user (/admin/users/[id]) for details.

Tips

  • Use role User for customers' staff.
  • A user without an organization shows up in the owner picker of New Organization.