Manage companies under Customers and people under Contacts (sidebar group Customers).
Create a customer
- Open Customers and click the add button (opens
/customers/new). - Fill the name and the main details (code, tax ID, phone, email, address).
- Pick values from the dropdowns: Customer Category, Payment, Lead From, Seller, country, region and state.
- Save. Click a row in the list to open the detail page.
Create a contact
- Open Contacts and click the add button.
- Fill the person's details and link the customer.
- Save. The contacts grid has a row action to generate a report for the contact.
Useful grid columns (Customers)
| Column | Meaning |
|---|---|
| Code, Customer Name, Tax ID | Identification |
| Seller, Customer Category, Lead From | Sales classification |
| Balance, Turnover | Financial figures |
| ERP, Converted | Sync and conversion status |
Tips
- A customer can also be reached from a CRM record, a Quotation or an Order.
- A CRM record can be converted into a contact with the Convert to Contact action.
- Customers also has an analytics page (
/customers/analytics).