CRM
Stages & references

CRM References (sidebar CRM) holds the setup lists for the CRM: Activity Type, Stage, Period and Labels.

ListUsed for
Activity TypeKind of activity on a record or stage move
StageColumns of the Pipeline
PeriodPeriods for CRM Statistics targets
LabelsColored labels on CRM records

Configure a stage

  1. Open Stage and click the add button, or open an existing one.
  2. Fill Name, Order, Default Completion, Default Label and Color.
  3. Set Pipeline Page Size to limit how many cards load per stage.
  4. Choose Form on Stage Entry: Default, Stage Note Only, Offer or Order.
  5. Switch Open Form Automatically on or off, then save.

Tips

  • The Stage grid shows the form of each stage with a "(Default)" marker when none was chosen.
  • Keep Is Active on for stages that should appear on the Pipeline.
  • Changes affect how the Pipeline behaves immediately.